Terms of Service
Last updated: January 3, 2026
Welcome to Promiso.ai. By accessing or using our service, you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.
1. Acceptance of Terms
By creating an account or using Promiso.ai ("Service"), you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Service.
2. Description of Service
Promiso.ai is an AI-powered promise tracking platform that:
- Connects to your communication platforms (email, messaging, calendar)
- Analyzes communications to identify commitments and promises
- Tracks and reminds you of promises made and received
- Provides tools to follow up on outstanding commitments
3. Account Registration
To use Promiso, you must:
- Provide accurate and complete registration information
- Maintain the security of your account credentials
- Promptly notify us of any unauthorized access to your account
- Be at least 18 years old or have parental consent
You are responsible for all activities that occur under your account.
4. Authorized Use
You may only connect accounts and communications that you own or have explicit authorization to access. You agree not to:
- Access communications of others without their consent
- Use the Service for any unlawful purpose
- Attempt to reverse engineer or compromise the Service
- Interfere with or disrupt the Service or servers
- Resell or redistribute the Service without authorization
5. Third-Party Integrations
The Service integrates with third-party platforms (Google, Microsoft, Slack, etc.). Your use of these integrations is subject to the respective third-party terms of service. We are not responsible for the availability or functionality of third-party services.
6. Intellectual Property
The Service, including its design, features, and content, is owned by Promiso.ai and protected by intellectual property laws. You retain ownership of your data and communications. By using the Service, you grant us a limited license to process your data solely to provide the Service.
7. Privacy & Data
Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to such processing and warrant that all data provided by you is accurate.
8. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may modify, suspend, or discontinue the Service at any time with reasonable notice. We are not liable for any modification, suspension, or discontinuation of the Service.
9. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. We do not warrant that:
- The Service will meet your specific requirements
- The Service will be uninterrupted, timely, or error-free
- The AI will identify all promises with complete accuracy
- Any errors in the Service will be corrected
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PROMISO.AI SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICE.
11. Indemnification
You agree to indemnify and hold harmless Promiso.ai, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
12. Termination
You may terminate your account at any time by contacting us or using the account deletion feature. We may terminate or suspend your access immediately, without prior notice, for any breach of these Terms. Upon termination, your right to use the Service will cease immediately.
13. Changes to Terms
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms and updating the "Last updated" date. Your continued use of the Service after such changes constitutes acceptance of the new Terms.
14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
15. Contact
If you have any questions about these Terms, please contact us at: